Shipping policy

Shipping Policy

Thank you for visiting and shopping at Ersashopline! Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with a tracking number.

2. Shipping Rates & Estimated Delivery Time
Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: Estimated 7–15 business days.
• Express Shipping: Estimated 3–7 business days.

*Please note that delivery times may be slightly delayed during holiday peak seasons or due to customs processing.

3. Customs, Duties, and Taxes
Ersashopline is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

4. Tracking Your Order
Once your package has shipped, you will receive an email containing your tracking information. Please allow 24–48 hours for the tracking status to update.

5. Damaged or Lost Packages
If you receive your order damaged or if your package is lost in transit, please contact us immediately at [填写你的客服邮箱, 例: support@ersashopline.com] with your order number and photo evidence. We will gladly help you resolve the issue.

6. Contact Us
If you have any further questions about our shipping policy, please contact us at [填写你的客服邮箱].